Frequently Asked Questions

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Frequently Asked Questions

Please read the FAQs as most of the queries are solved by reading FAQs.



Windows VPS Plans


General Questions / SSL Certificate

Showing FAQs for General Questions / SSL Certificate

What is a Shared RDP?

Shared RDP Account or Remote Desktop Shared Account is a standard user account provided in a remote server having decent hardware configuration. Each RDP Server is shared among ~10 remote desktop accounts. You don’t get administrator access in the server but we do make changes or install the software that you require. All the work you do in your RDP Account are 100% private and we assign 100% private disk to each users, Example of such plans are Cheap RDP, Startup RDP, Encoding RDP, Streaming RDP, 10GBPS Shared RDP, GPU RDP & Extreme Encoding RDP.

What is a VPS ?

In VPS or Virtual Private Servers resources are not shared but reserved for each user. VPS comes with full administrator access. You can install software configure the server as per your wish. Windows VPS can be accessed via Remote Desktop Client app. VPS also Knows Private RDP as they have same feature and configuration.

Which is better RDP Account or VPS ?

That totally depends on your needs. If you want to host websites or want complete control of the Server, you should probably go for VPS. If you want shared server with high configuration and without administrator access you should go for RDP Account. (Custom Softwares will also installed*)

How to connect to RDP Acc./ WinVPS Server ?

To connect use the Remote Desktop Connection Tool, Once opened enter the IP/Name provided in the email into the Host/Computer field and click connect, after that you will be asked for login credentials, enter them and you will be connected.
Windows Vista / 7 : Click Start, point to All Programs, point to Accessories, and then click Remote Desktop Connection.


For XP : Click Start, point to All Programs, point to Accessories, point to Communications, and then click Remote Desktop Connection.
Note : XP users must install this update.

Mac OSX : Download and install this software to connect.

How to connect to RDP Server on Windows Phone or Android ?

Yes, you can. Microsoft Remote Desktop for Windows Phone and Remote Desktop Application for Android

Services / SSL Certificate

Showing FAQs for Services / SSL Certificate

What is SSL?

SSL stands for Secure Sockets Layer, an encryption technology that was originally developed in the 1990s by Netscape. SSL creates an encrypted connection between your web server and the web browser of your visitors allowing for the transmission of private information without eavesdropping, data tampering, and message forgery problems.

Do I Need An SSL Certificate For My Website?

Yes, if you ask the visitors for some personal information. Most shoppers online are very cautious and would like to know that their information is secure. There are two important things about using an SSL certificate:
Encryption of sensitive data such as credit card numbers and personal information (name, address, username, password, etc.).
Any assurance to your customers that you are trustworthy (this can’t be assured by the process of obtaining an SSL certificate, but it can make it more likely which is part of why visitors get the perception).

What is Cyber-security?

Cybersecurity refers to the computer network security specialization which consists of technologies, policies, and procedures which protect networked computer systems from unauthorized use or harm. Generally speaking, issues related to cybersecurity can be divided into two complementary areas:
Cyber attacks, which are basically offensive and focus on network penetration techniques.
Cyber defenses, which are essentially defensive and highlight countermeasures designed to prevent or minimize cyber attacks.

What is malware?

Malware is an umbrella word derived from “malicious software” which refers to any program that is intrusive, harmful or damaging to the computer and network systems. Malware can take many forms, which includes, but is not limited to, computer viruses, worms, trojan horses, bots, spyware, rogueware, and other malware. Many active threats to malware are typically worms or trojans, rather than viruses.

What is a DDoS attack?

A DDoS attack is an attempt to unavailability of a computer resource to its intended users. For example, a DDoS attack can flood bogus traffic on website servers, causing a website outage. For several reasons, people are launching those attacks to extort money, achieve revenge, gain a competitive advantage, destabilize a government, or stage a social or political protest.

How to Stop a DDoS Attack?

To prevent DDoS attacks that could compromise your company data and intellectual property, it is important to create the best DDoS security for your business to avoid. DDoS security, otherwise known as DDoS mitigation, is essential for businesses to maintain as the threats to DDoS develop. The typical week-long DDoS attack costs less than $200, and there are more than 2,000 of them occurring every day worldwide. Organizations also pay a fraction of the cost of anti-DDoS mitigation services as compared to the damage caused by victims of an attack.

Windows VPS

Can I get any other OS in VPS Plans?

No, Windows VPS have Windows Server 2012 x64 Standard installed.

How much bandwidth I will get ?

All our VPS Plans comes with unlimited Bandwidth, you can use as much bandwidth as you want.

Which kind of software are not allowed ?

Webserver Software like xampp, wampp will not be installed in our VPS Servers. High Defination Video editing, encoding, Ripping software are also not allowed. You are not allowed to use hacking tools such as Bruteforcing tools, Port Scanning (nmap). All kinds of resource intensive software are also not allowed.

Do you allow BitCoing Mining ?

BitCoin Mining is not allowed in VPS, but you can do Mining in Windows VPS Plans without any issue.


Which Payment methods do you accept ?

We accept all major payment methods like PayPal, Payeer, Perfect Money, Skrill, Bitcoin, Alt Coins(ETH, LTC, BCH, XRP, USDT), Instamojo, PaYTM. We also accept Bank Transfer or NEFT (India Only).

Which currency do you accept ?

We accept all payments in USD($) from our website. For Indian Bank Transfer we also accept INR( ₹ )

Do you have refund policy ?
Yes, We follow very strict rules for Refunds. Here is our Refund Policy.
I opened a dispute without contacting the staffs, Now ?
Opening dispute without any reason or even opening dispute after using our services in order to get your money back will not help. Doing so will result in money not being refunded and RDP/VPS will also get terminated.
You agreed to follow our ToS and Refund Policy during payment, hence Refunds will only be made based on our Refund Policy.
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